Wellness Room Experience

Cancellation Policy

# Massage Chair Use & Safety Policy **Modern Wellness Collective** Our massage chair is provided as a wellness amenity designed to support relaxation, comfort, and stress management. Massage chair services are **not medical treatment, physical therapy, massage therapy, or a substitute for evaluation or treatment by a qualified healthcare professional.** ## Before Using the Massage Chair Clients are responsible for determining whether massage chair use is appropriate for them. Please consult your healthcare provider before using the massage chair if you: * Are pregnant or may be pregnant * Have recently had surgery or sustained an injury * Have osteoporosis or significant bone/joint concerns * Have a history of blood clots, DVT, circulation problems, or a bleeding disorder * Have significant heart or cardiovascular conditions * Have a pacemaker, implanted medical device, or other medical equipment * Have neuropathy, numbness, reduced sensation, or difficulty sensing pressure or heat * Have open wounds, significant bruising, inflammation, or active skin conditions in areas that may contact the chair * Take medication that may significantly affect bleeding, sensation, alertness, or your ability to safely use the chair * Have another medical condition for which your healthcare provider has advised you to avoid massage, compression, vibration, heat, or similar wellness services When in doubt, please obtain guidance from your healthcare provider before use. ## During Your Session Clients must: * Follow staff instructions and the massage chair manufacturer's operating instructions. * Remain properly seated while the chair is operating. * Use only the approved controls and settings. * Keep hands, hair, clothing, personal belongings, and other objects away from moving parts. * Use heat, compression, recline, and massage intensity settings only at a comfortable level. * Never stand, climb, jump, or allow another person to sit on the chair while it is in use. * Immediately stop the session if experiencing pain, dizziness, nausea, numbness, tingling, shortness of breath, unusual discomfort, or any other concerning symptom. * Notify a Modern Wellness Collective staff member if the chair appears damaged or operates abnormally. ## Session Length Massage chair sessions are limited to the time reserved for the appointment. Clients should not restart the chair or extend their session beyond the scheduled time without staff approval. Modern Wellness Collective

Contact Details

• 4530 South Berkeley Lake Road Northwest, Norcross, GA, USA

  4706842952

  office@modernwellnesscollective.org